Guidelines Live is a two-day event for all members of the primary care team with 3 consecutive clinical streams focusing on clinical guidance and hot topics seen in daily practice.
IGPM, in association with the Practice Index, is delighted to bring you a dedicated stream of exciting, informative business and management sessions. A range of expert speakers will give you an insight into some of the most important topics affecting teams working in general practice today.
HR
Managing Long-Term Sickness Absence
Managing staff who are on long-term sick leave is challenging. Can we contact them? How long is long enough? How can we get them back to work? This valuable session will investigate an area that raises lots of questions for practices.
Dealing with Difficult Employees
This thought-provoking session provides delegates with an overview of how to manage difficult employees. We’ll cover how to have conversations with those tricky team members, the need for accurate documentation and policies, and tips on fostering a positive working environment.
The Annual Leave Minefield (Panel discussion)
Join our panel of HR experts to discuss managing annual leave in general practice. We’ll explore bank holidays, pro rata working patterns, types of leave and any other burning questions you may have.
Finance
Maximising Profitability in General Practice
There has never been a more financially challenging time for practices. This session provides a clear overview of how practices can maximise profitability. Delegates will learn, in detail, how they can increase the profitability of their own practice through a detailed examination of their income, expenditure and benchmarking.
NHS Pensions Update
Join our NHS pensions expert who will answer all your pressing questions and refresh your understanding of the NHS pension scheme and its associated benefits and allowances. The session will also explain the McCloud remedy.
Is General Practice Financially Sustainable? (Panel discussion)
With an ever-stretched budget, how do we manage our practices without compromising the outcomes of patients? Our panel debates the long-term sustainability of general practice.
Digital
Achieving the Reasonable Adjustments Digital Flag
In September 2023, a Reasonable Adjustment Digital Flag Information Standard was published (under section 250 of the Health and Social Care Act 2012) that details what all NHS and social care organisations in England are required to do about the flag. This session will discuss how your practice can meet the requirements of the standard.
Managing Online Negativity
Do you have angry, vicious or sarcastic comments on your social media page? Are disgruntled online reviews getting you down? This session will explain some of the psychology behind patient negativity online and how to tackle it.
Breaking Down Barriers in Digital Healthcare (Panel discussion)
With general practice transitioning to Digital First, you may be facing resistance in certain patient cohorts. The panel will debate the latest challenges facing practices and how you can improve your communications and digital services.
CQC
Are you CQC Compliant?
Ensuring compliance within the Quality Statements is key to a successful CQC inspection, but are you meeting all the criteria? We will explain the significance of compliance in general practice and the eight pillars of clinical governance.
Medicines Management for CQC
This session will illustrate effective medicines management in general practice. We will highlight the requirement to conform to relevant legislation and guidance, and clarify the key points to ensure that medicines management is safe and effective.
Are you CQC Ready? (Panel discussion)
Join our expert panel to discuss what the CQC is looking for during inspections and what you need to know to prepare fully. You will also have a chance to put forward your questions to our panel.
We’d love for you to join us! Book up to 3 tickets for practice team members to attend Guidelines Live 2024 on both days for only £59. Click to book this exclusive discount here.
If you’re an IGPM member, you can attend completely free! Simply click here and ensure you select “practice management” in the profession field.
